Privacy & terms
Privacy policy
Who we are
MOFLO is a web design studio based in Tāmaki Makaurau, Auckland, New Zealand. We’re responsible for the personal information collected through moflo.co.nz, and we handle it in line with the Privacy Act 2020.
Questions about this policy or your information? Email finn@moflo.co.nz.
What we collect
When you fill in a form. Our quote and free site audit forms ask for your name and/or email, and optionally your website, business name, phone number, what you need help with, the stage your business is at, your timing and budget, and a message. We also record which page you sent the form from.
When you browse the site. We use Google Analytics to understand how people use the site: pages visited, how you arrived, your device and browser, and your approximate location (city level). This uses cookies. It doesn’t tell us who you are.
We don’t take payments through this site, and we don’t ask for sensitive information. Please don’t send us health, financial or other sensitive details through the forms.
Why we collect it
- To reply to your enquiry or question.
- To prepare your free site audit, if you asked for one.
- To provide services you engage us for.
- To understand how the site is used and make it better.
We won’t add you to a mailing list or send you marketing unless you’ve said yes.
Who we share it with
We don’t sell or rent your information. We only share it with the services that help us run the site and reply to you:
- Netlify, which hosts this website and receives form submissions.
- Google, for Google Analytics.
- Our email provider, which stores our correspondence with you.
Some of these providers store information outside New Zealand, including in the United States. We use reputable providers and take reasonable steps to make sure your information is protected in a way that’s comparable to New Zealand law. We’ll also disclose information if the law requires it.
How long we keep it
We keep your information only as long as we need it for the reasons above. If an enquiry doesn’t turn into work, we delete it within two years. If we work together, we keep records for as long as we need to for the project and to meet our legal and tax obligations.
Keeping it safe
The site runs over a secure (HTTPS) connection, and we take reasonable steps to protect your information from loss, misuse and unauthorised access. Access is limited to the people who need it to reply to you or deliver your project.
Cookies and analytics
Google Analytics sets cookies so it can tell new visits from returning ones. You can block or delete cookies in your browser settings, or install Google’s Analytics opt-out add-on. The site works fine either way.
Your rights
You can ask to see the personal information we hold about you, and ask us to correct it. Email finn@moflo.co.nz and we’ll respond as soon as we can, and within 20 working days.
If you have a concern about how we’ve handled your information, please talk to us first. If we can’t sort it out, you can complain to the Office of the Privacy Commissioner.
Website terms
Using this site
By using moflo.co.nz you agree to these terms. If you don’t agree, please don’t use the site.
Our content
Unless we say otherwise, the words, design, graphics and code on this site belong to MOFLO. Client work is shown with permission and belongs to its owners. Please don’t copy or reuse our content without asking.
Information on this site
The information here is general. It isn’t advice for your specific situation. We work to keep it accurate and up to date, but we can’t promise it’s always complete or current, and our services may change.
Free site audits
A free site audit comes with no obligation. It’s based on your website and the information you give us, and it’s yours to keep and use whether or not you work with us. It’s our honest advice, not a guarantee of results.
Working with us
Any project we take on is covered by a separate written proposal or agreement. If that agreement and these terms ever disagree, the agreement wins.
Links to other sites
We link to other websites, like Instagram and Google. We’re not responsible for their content or how they handle your information.
Liability
To the extent the law allows, we’re not liable for any loss or damage that comes from using this site or relying on its content. Nothing in these terms limits any rights you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 that can’t legally be excluded.
New Zealand law
These terms are governed by New Zealand law, and the New Zealand courts have jurisdiction over any dispute.
Changes to this page
We may update this page from time to time. The date at the top shows when it last changed. This version was last updated on 13 November 2026.